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Posts Tagged ‘Newark Airport’

CLASSIFIED Brunch

October 15, 2018 8 comments

 

United CLASSIFIEDHow many emails do you get per day? I would safely bet that we all get at least 50 emails per day (don’t laugh too hard out there, please – of course, it is on a slow, really slow day).

The real question is – how many of those emails do you open? Speaking for myself, I delete at least 90% of all the emails after just glancing at the subject line and the source. For the rest, I would open them to read at least the first couple of lines and then decide what to do with it. Okay, bear with me, please – it all will make sense in a second.

I’m a frequent flyer with United, so of course, I get emails from them. Most of those emails are deleted right after reading the subject line (sorry, United). When I received the email from United with the subject line “Your invitation to CLASSIFIED”, the mouse pointer quickly advanced toward the “delete” symbol. However, something prompted me to open the email and read through at least a few lines.

The email was inviting me to experience the new secret (!) restaurant in the Newark airport, called CLASSIFIED. Secret restaurant? In Newark? I fly from that airport all the time, and I know of all the restaurants there, I never saw anything called “CLASSIFIED”. “It must be a scam” my thought continued as my hand was directing the pointer towards the big X. Again, something prompted me to stop and do a bit of a research on the internet – and it appeared that yes, there is a secret (semi-secret) restaurant in the Newark airport, which a number of people already visited and wrote about.

I was still puzzled as to what was the criteria for United to send me this invitation – I don’t have such a high status with them – I struggle to make to the “gold” every year, I’m not a million miles flyer, it was really a puzzle. But hey, I’m a foodie, so if you tell me “new restaurant”, “unusual experience” – you definitely got my ear.

So once you are invited, you need to make a reservation. I had to wait a bit to find a good occasion to make a reservation, as I wouldn’t want to come much earlier to the airport if I don’t have to, and if we are talking about the “experience”, I need to allow the sufficient time for a restaurant visit. The opportunity presented itself as I was connecting in Newark and had 5 hours to kill between my flights this past Saturday. I logged into United with my invitation, got to the restaurant website, and after browsing the menus, made the reservation for Saturday brunch. I got the confirmation email which stated the following:

When you arrive at the airport, please make your way to Saison, a restaurant located in Terminal C near Gate C120. After you let the host know that you’re dining at CLASSIFIED, you’ll be escorted to a private entrance and seated at your table. 

After arriving at the Newark airport on a beautiful day

Newark Airport

I did exactly as I was told, and was quickly escorted to an indiscreet section of the wall in the far back corner of the Saison restaurant, which simply happened to be a door. After a short walk in the dimly lit corridor, I entered the small dining room – the CLASSIFIED restaurant.

As I got situated at my table, my excitement started dissipating as soon as I saw the familiar iPad screens, used for food ordering everywhere throughout Terminal C. The waiter confirmed my suspicion when he asked if I know how to use those iPads, which I confirmed with the sigh. Considering that food at CLASSIFIED is priced at the level of New York’s fine dining establishments, I was expecting the real menu. Oh well, the iPad ordering it is.

Just to set your expectations right, this was the last “low-down” I experienced during the brunch.

First, the Rosé arrived – the Juliette Rosé from Provence, which was delicious, perfect acidity, slightly bigger body than a typical Provence Rosé with a touch of residual sugar – very enjoyable, and a great value at $11. It even arrived with a little extra, courtesy of the restaurant.

The next surprise was the appearance of the Amuse Bouche – a White Bean and Tomato Bisque, which was superb – good texture, nice and warming, good seasoning – really a great start.

Then my main brunch dish arrived – Salmon Eggs Benedict with Home Fried Potatoes and  the side of Chanterelle Mushrooms:

CLASSIFIED Eggs Benedict

The eggs Benedict were cooked perfectly – runny yolk, delicious hollandaise with just the right amount of acidity, generous amount of smoked salmon – one of the very best I ever had. Home fried potatoes with some fried onions were outstanding. And chanterelles… I really have no comments – simply outstanding, just the right amount of seasoning, just the right crunch, a mushroom orgasm on the plate (hope you can relate). CLASSIFIED Nice Touch

I was too full to have any dessert, but still, the little box appeared on the table, containing a set of chocolates. Yet another nice touch, which all together, one little detail after another, adds up to what we call “the experience”. A fine dining experience at the Newark airport. Thank you, United, for making flying something you can look forward to.

Note to self – sometimes, it makes sense to read the emails. Cheers!

Missing Vino Volo at Newark Airport – Oeno is Just Not It

September 11, 2015 7 comments

Don’t know if you can figure out from the title, but yes, this will be a rant. There were a few rants in this blog before (I even have a dedicated category for that) – and every time I contemplate the same question – “should I do it or not”. The problem with the rant is that while it is often a quick “feel good” solution for the “rantee”, it can theoretically have some consequences for the object of rant. But outside of the letting the steam to blow off from a bad experience, I see the rant as a criticism, and criticism is a good thing – it identifies problems which can be fixed (or not, of course). Okay, let me not making this post a rant about rant – let’s proceed to our subject.

I’m regularly traveling for business for the long time. As previously reported in this blog, the situation with food significantly improved at most of the US airports. And not only with food, but with wine as well – on a multiple occasions I wrote happy posts about Vino Volo stores available in many airports – including the one at Newark Airport in New Jersey (here is the link). At Vino Volo, you can always expect to find an interesting wine flight at a reasonable price, especially considering the airport location, and a tasty and thoughtful bite of food.

Now, as it happened last year, Vino Volo was kicked out of the Terminal C, and replaced by the restaurant called Oeno Wine Bar. Oeno tried to replicate Vino Volo’s model by offering wine flights as well as wine by the glass and by the bottle, and of course, food to go with it. So far so good, right?

First thing as you walk into Oeno is that nobody greets you. Okay, quite common at the airport. Next, you have to find the table, sit yourself, and start navigating the iPad on the stand which crowns every table at the restaurant. The iPad presents all the food and wine, grouped in the number of categories. top menu at Oeno

Now, as you try to dig into the wines, there are a few surprises which one runs into. First of all, the prices – there are 6 wine flights offered, priced either at $36 or $54 – most of the Vino Volo flights were priced under $25, so $54 for the tasting flight, seriously? The prices for the glass of wine range from $10 going into the $40s (not bad for the airport, right? – $40+ for a glass of wine on the go). But – for me, an oenophile who was served by Vino Volo very amicably, the biggest gripe is the full lack of information. Despite the fact that you have in front of you an iPad, an electronic device which allows to have pretty much an unlimited amount of information for each and every item offered, Oeno menu provides literally no relevant information. It seems that the only reason to offer the menus on the iPads is to make it easy to charge the customers in dollars or in frequent flyer currency – points/miles. Nobody cares also to provide a service with that, make sure people actually like what you are offering (yes, I mean “information” by the service).

Let me advance my gripe further. Considering complete lack of information, I decided to at least order something inexpensive, so I went with Jelu Pinot Noir, at $10.50 per glass. I couldn’t figure it out where the wine was from, as no information was available. After tasting something pretty much undrinakble – hot, unbalanced, biting wine – I had to look it up. It appears that this was a Pinot Noir from Argentina, and it also appears the the whole bottle cost as much in retail as I paid for the glass. Had I known that this was a Pinot Noir from Argentina, I would simply avoid ordering that – you can hardly go wrong with Malbec from Argentina at any price level, but when it comes to Pinot Noir, you better know the wine and/or producer.

Smoked salmon Panini

Leaving the wine aside (as I did with my glass), the food was also marginally successful. I ordered a Smoked Salmon Panini. While I understand that Panini is a pressed sandwich, I didn’t expect that smoked salmon panini would be put under a hot press. Ever had hot smoked salmon? This is not the most delicious food in the world, as the heat accentuates the saltiness of the salmon, and really makes it marginally enjoyable. Never mind the price of $14.25 – for that amount of money, you can have 2 or even 3 excellent sandwiches in most of the European airports…

The iPad system at Oeno is really focused on getting money or miles (the points) out of you, at the same time providing as little service as possible, as you  do everything on that iPad (you have to place an order and pay before anything gets to your table). To add insult to the injury, the tip of 20% is added to your payment at the time of the order (for some reason it is called “check-out”, even it is the first thing you have to do to get your food). The only service you get is your food placed in front of you, but nevertheless, you are paying as you are at a high end restaurant with great service.

And the last thing which I found extremely annoying: the push to get you to use your frequent flyer miles. If you travel enough, I’m sure you know that all those “rewards points” don’t come very easily, with the airlines constantly looking for the ways to reduce your frequent flyer benefits. Now, every item on the menu has price both in dollars and in miles. For the glass of Prosecco, you could elect to pay $14.10, or use 2,020 miles. As long as you don’t analyze the numbers, and have millions of frequent flyer miles in your account, you probably don’t care about “just 2000” miles. Now, think about this: if you have no status with United, to earn the same 2000 miles, you have to buy a $400+ ticket (it should be $400 before taxes and fees), as you are only getting 5 miles per dollar on United. If you are short 2,000 miles for your award ticket, you can buy them from United, at a measly price of $70 – but here you are, offered to spend that same 2,000 miles on a glass of bubbly instead of $14. And when you refuse to do so, you are asked to fill out a survey to explain why did you refuse the offer to pay with miles. Don’t know about you, but I find this preposterous.

Okay, let’s end this Friday rant. If you  travel through Newark airport, and especially if you are an oenophile, I have only one recommendation for you – avoid Oeno. Unless someone at Oeno wakes up and makes changes to transform it into really a desirable destination, as Vino Volo was. Until then, take your hard earned money elsewhere, and – Vino Volo, I miss you very much… Cheers!

Oeno Wine Bar
Newark Liberty International Airport
Terminal C
Gates 70-89

Oeno Wine Bar Menu, Reviews, Photos, Location and Info - Zomato